Terms of service

Acceptance of terms

These terms govern your use of qorvexio.shop and any purchase you make from Qorvexio. By browsing the site, creating an account or placing an order, you agree to these terms. If you do not agree, please do not use the site.

Eligibility & accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

Products & availability

We describe every piece as accurately as we can, including material, dimensions and colour. Screens display colour differently, and natural leather varies in grain and tone — small variations are a feature, not a defect. Stock is limited and may change without notice. If an item becomes unavailable after you order, we will contact you and offer a replacement, store credit or a full refund.

Pricing & errors

All prices are in U.S. dollars and exclude sales tax unless stated otherwise. Tax is calculated at checkout based on your delivery address. We reserve the right to correct pricing errors. If an item is listed at an incorrect price, we may cancel the order and refund you in full, even after an order confirmation has been sent.

Promotional codes cannot be combined unless the offer states otherwise, and they may not be applied to previous orders.

Orders & payment

An order confirmation is an acknowledgment that we received your order, not acceptance of it. Acceptance occurs when we dispatch the goods. We may refuse or cancel an order where we suspect fraud, where stock is unavailable, or where there has been a pricing error.

Payment is taken at checkout. By submitting payment information, you confirm that you are authorised to use the payment method and that the details are accurate. Chargebacks initiated without first contacting us may result in account suspension.

Shipping & returns

Delivery times and costs are set out in our shipping policy. Returns and exchanges are governed by our returns policy. Both documents form part of these terms.

Intellectual property

All content on this site — including text, photography, illustrations, logos, trade names, page designs and code — is owned by or licensed to Qorvexio and protected by copyright and trademark law. You may not copy, reproduce, distribute, scrape or create derivative works from it without our written permission.

Reviews & user content

If you submit a review, comment or image, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and display that content in connection with the store. You confirm that the content is yours, is accurate, and does not infringe anyone else’s rights. We may remove content that is unlawful, misleading or abusive.

Prohibited uses

• Using the site for unlawful purposes or in breach of these terms.
• Attempting to gain unauthorised access to accounts, systems or data.
• Introducing malware or interfering with the operation of the site.
• Scraping, harvesting or reselling site content or customer data.
• Impersonating another person or misrepresenting your affiliation.

Disclaimers

The site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Qorvexio will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the site or from any product purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

Nothing in these terms excludes liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless Qorvexio and its officers, employees and agents from any claim, loss, liability or expense arising from your breach of these terms or your misuse of the site.

Governing law

These terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in Cuyahoga County, Ohio, and you consent to their jurisdiction.

Changes to these terms

We may amend these terms at any time by posting a revised version on this page. Changes take effect when posted. Your continued use of the site after a change means you accept the updated terms.

Contact us

Questions about these terms can be sent to hello@qorvexio.shop or by post to Qorvexio, 200 Public Square, Suite 2800, Cleveland, OH 44114, United States.